New to Thorold

There are a few services you will need to setup:

Water: To setup a water account, call us at 905-227-6613 x240 or click here

Taxes: For information about taxes, click here

Electricity: Contact Hydro One

Gas: Contact Enbridge

Organics/Garbage: To get green bins and find out when your garbage day is, contact the Niagara Region

Recycling: To request a recycling container or any other recycling-related enquiries, including missed collections, please contact Miller Waste

Residential Rental License: If you plan to rent your home in the City of Thorold, visit the Residential Rental License page for more information

City of Thorold

• Aquatics Programs
• By-Law Enforcement of City By-Laws
• City Roads
• Community Centres and Libraries
• Dog Licences
• Fire and Emergency Services
• Lottery Licences
• Marriage Licences and Civil Ceremonies
• Parks, Trails and Sports Fields
• Skating Programs
• Water and Sewer Services

Niagara Region

• Police
• Transit
• Garbage and Organics
• Water and Wastewater Treatment

Niagara Peninsula Conservation Authority

• Watershed & Greenbelt Conservation

At garbage collection times, you are permitted to place 2 garbage bags at the curb free of charge. For any additional bags, you must purchase a “garbage tag” and affix to the bag in a clear and visible location. Untagged bags will not be collected and you may be subject to a visit and or inspection by the Waste Management and or City of Thorold by-law officer. Monetary penalties may apply. Additional garbage tags may be purchased at your local convenience store. 

Yes, you are permitted to park your vehicle overnight on the street for a maximum of 12 hours, unless signage prohibits on street parking in that area, or if snow plows are circulating the neighbourhood.

For more information on parking in the City of Thorold, please click this link.

If there is no available space to park on your street, you may choose to park on a different street which may allow for parking. In addition, please consider using your garage (if available) to park your vehicle.

If you have multiple vehicles in your household, you may also consider strategically parking all vehicles on the driveway to allow for additional spaces. The City's Parking By-law prohibits parking on the apron, (the space below your driveway between the sidewalk and the roadway) unless there is a significant weather event in place. Vehicles found in violation will be subject to a parking penalty. 

There are many parking options available for residents and visitors to park throughout the City of Thorold. 

We have eight municipal-owned public parking lots in the city, including permit-only lots, pay-by-plate lots and free lots. All lots are conveniently located close to amenities. You can view the City's interactive map to see all public parking lot locations in the city here.

If you are interested in registering for a monthly parking permit for a permit-only lot, visit our Parking Permits page.

No, according to the City’s Yards Parking By-law, you are not permitted to park a vehicle in the front yard or side yard. 

If you have concerns with the condition of the property you are renting, we recommend you contact your landlord or the property manager to communicate these concerns. If your landlord or property manager does not address your concerns within a reasonable timeframe, you may contact the City's By-law Division at 905-227-6613 or bylaw@thorold.ca

If you need to report a concern, please call 905-227-6613 or click here