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Welcome to our new website!
Welcome! We hope you find our new website helpful and easier to navigate. It's now as easy to use on your smartphone as your desktop. Take a tour and please tell us what you think.
The City of Thorold is committed to making its website accessible to the largest possible audience, including individuals with disabilities. For more information, please view our Accessible Customer Service Policy
The City of Thorold's website uses fixed text (font) sizes, font styles and colours. If any of these settings interferes with your ability to read the City's website, you can override these settings by using the accessibility settings of your browser. The method of changing these setting varies depending on your browser version.
If you are concerned with the accessibility of the City website, or if you use assistive technology and the format of any content on this website interferes with your ability to access the information, please contact the Office of the Clerk at clerk@thorold.ca or 905-227-6613 ext. 270.
When emailing, please include the nature of your accessibility issue or suggested changes, the web address (URL), the preferred format in which to receive any information you could not access. The Clerks Department will work towards making the web page feature accessible, or provide the information to you in a format that is accessible to you.
Also, if you require accommodations for a disability in order to attend and participate in meetings or events, please contact the Office of the Clerk at clerk@thorold.ca or 905-227-6613 ext. 270 in advance so that appropriate arrangements can be made.
Accessible Website and Content
The City will ensure that the official municipal website and web content conforms to the World Wide Consortium Web Content Accessibility Guidelines (WCAG) 2.0, Level A, at a minimum, except where meeting this requirement is not practicable.
Unfortunately, we cannot guarantee the accessibility of third-party documents or websites but if you are having any issues accessing information on the website, please contact the Office of the Clerk at clerk@thorold.ca or 905-227-6613 ext. 270.
Request Information in an Accessible Format
Information and communication can be shared in many ways. Request municipal information in an accessible format by contacting the Office of the Clerk at clerk@thorold.ca or 905-227-6613 ext. 270.
The World Wide Web Consortium's (W3C) Web Accessibility Initiative (WAI) contains an extensive list of accessibility resources.
For more information, please click here.
The Ontario Human Rights Code provides for equal rights and opportunities, and freedom from discrimination based on grounds of age, ancestry, race, ethnic origin, sex, family status, sexual orientation or disability. It recognizes the dignity and worth of every person in Ontario.
The Bell Relay Service allows people with a hearing impairment, people with hearing loss and people with speech disabilities to communicate by phone. Trained operators act as intermediaries to facilitate the call.
Calls places through the Bell Relay service are entire confidential. No record of conversation content is retained.
To use this service:
The operator will have to relay the information, so please speak slowly.
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