Daily Arena Schedule

Thorold Community Arena

As a result of COVID-19, the Thorold Community Arena has established a number of new safety measures to ensure the ongoing well-being of patrons and staff. This page has been created to assist guests through these new measures processes:

When you arrive:


1. Check to see your assigned entrance/ exit prior to arrival (scroll down). 

2. Don as much equipment as possible prior to arrival to ensure little time is spent in change rooms. 

3. Arrive 15 minutes prior to rental. 

* please note, entry may not be granted for late participants. Doors will be locked at beginning of rental. 

4. Line up in front of designated entrance. Please be patient, staff will open doors 15 minutes prior to rental. 

5. Don your face mask. 

6. Ensure your facility waiver has been completed. 

7. Follow arrows and signage once you are inside the facility. 

Daily Arena Schedule

The Arena's Daily Schedule will be updated every morning at 5:30 AM. This information will let facility guests know:

  • Time of Arrival/ Drop-Off
  • Assigned Entrance/ Exits
  • Assigned Change Rooms
  • Time of Departure/ Pick-Up
Saturday October 24, 2020
Group Name

Arrival/

Drop-Off

Assigned Entrance/ Exit Change Rooms Ice Time

Departure/

Pick-up

U8 Practice

7:45AM

-

8:00AM

1 2,3

8:10AM

- 9:00AM

9:00AM

-

9:15AM

U8 Practice

8:45AM

-

9:00AM

 2 6,7

9:10AM

- 10:00AM

 
10:00AM

-

10:15AM

U9 Practice

9:45AM

-

10:00AM

 2,3 10:10AM

- 11:00AM

11:00AM

-

11:15AM

 
Gazzola

10:45AM

-

11:00AM

 4,5  

11:10AM

- 12:00PM

12:00PM

-

12:15PM

 
Junior B's

11:45AM

-

12:00AM

 1,2,  

12:10PM

- 1:00PM

 

1:00PM

-

1:15PM

Figure Skating (Groups 1&2)

 

4,5,6,7   

1:10PM

- 5:00PM

 

5:00PM

-

5:15PM

U9 Practice

4:45PM

-

5:00PM

1

2,3

5:10PM

-

6:00PM

6:00PM

-

6:15PM

U11 Hockey

5:45PM

-

6:00PM

2

4,5

6:10PM

-

7:00PM

7:00PM

-

7:15PM

U11 Practice

6:45PM

-

7:00PM

1

2,3

7:10PM

-

8:00PM

8:00PM

-

8:15PM

U13

Practice

 7:45PM

-

8:00PM

2 4,5

8:10PM

-

9:00PM

 

9:00PM

-

10:15PM

U18 Practice

 8:45PM

-

9:00PM

1 2,3

9:10PM

-

10:00PM

 

10:00PM

-

10:15PM

 

 

 Arena Rules and Guidelines: COVID-19

  1. Standard Terms and Conditions still apply.
  2. It is expected that program participants arrive “rink ready”. Change rooms will operate as dedicated "Transition Areas". Participants can don skates, helmets and any equipment that cannot be changed into prior to arrival. Personal belongings can be stored on a dedicated bench area for duration of program.
  3. Change room keys will not be available. 
  4. Arena Staff will meet participants at the Arena Entrance 15 minutes prior to start of rental for screening. (i.e. Screen 8:45-9:00, Flood 9:00-9:10, Skate 9:10-10:00)
  5. The Permit Administrator or designated appointee is responsible to assist staff with the screening process. This individual must remain at the Arena Entrance with staff until all participants are screened.
  6. Participants will be given 15 minutes after rental period to gather belongings and vacate the building.
  7. Showers will not be available for the foreseeable future.
  8. The Thorold Community Arena Lobby and Committee Room will remain closed for the foreseeable future. All entrances will remain locked during operating hours.
  9. Rental blocks must be a minimum of 1 hour in length. A block is considered any period dedicated to one set program or group of participants.
  10. The Maximum number of participants for each Arena is as follows:
  • 20 participants max
  • up to 5 coaches AND/OR refs AND/OR trainers. 

11. Up to 6 players can sit in the players bench area at a time (12 total).

12. Spectators will not be permitted. This will be reviewed again Nov 1st for reconsideration. Parents may enter the facility to assist children with skates and equipment, but must leave immediately after.

13. Rental permits will be provided on a month to month basis.

14. Payments are due by 8:00 AM, 7 days prior to scheduled rental. Unpaid rental will be automatically cancelled. Notification will be communicated via email. Where an email has not been provided, notification cannot be guaranteed. Payments will be due 14 days prior to scheduled rental effective January 1, 2020.

14. The Arena Office will remain closed to the public for the foreseeable future.

 

Payments can be made one of the following ways:

Appointment

Payment Options: Debit or Credit Card

Email community.services@thorold.ca or call 905-227-6613 to make an appointment with staff to pay at the Arena.

By Phone

Payment Option: Credit Card

Call 905-227-6613 to pay with credit card over the phone.

Online  

Payment Option: Credit Card

Visit our online portal to access your account. An account will be created for you upon your first booking (email required).

City Hall Drop Box   

Payment Option: Cheque

Cheque can be deposited in the Drop Box located outside City Hall (3540 Schmon  Parkway). Envelopes should be addressed to the "City Cashier" and must include a copy of the invoice or invoice number.  

 

In order to enhance payment services, transaction fees will apply to payment options not previously offered. A transaction fee of 6% will be added to any online transaction. A transaction fee of 3.5% will be added to credit card transactions made over the phone or in person. No transaction fees will be applied to cash, cheque or debit payments.  

    

15. Any participant who does not comply with the City of Thorold’s Rules and Guidelines will be asked to leave by Arena staff.

16. A Committee of Senior Staff will investigate any complaints due to non-compliance. If a group fails to follow the City of Thorold’s Rules and Guidelines they will be penalized as follows:

  1. A warning will be issued by the Committee upon the Group’s first offence.
  2. Ice time will be cancelled for one week with no refund upon the group’s second offence.
  3. The group’s ice permit will be revoked for the duration of the ice season (until Fall 2021) upon the group’s third offence.

17. Leagues/ Organized sports must submit a “Return to Play Plan”, which is to be approved by Staff prior to first ice rental. This does not include pick-up groups.

18. Contact programs are not permitted. Ice users should maintain a 6 foot distance at all times.

19. Masks must be worn upon entering and leaving the facility. It is strong recommend that facility users don helmets with a face shield or face shield attachment.

20. Refunds will not be provided within the payment period. Any cancellation beyond the payment period (7 days) will be refunded. Transactions fees are non-refundable.

21. All participants must sign a waiver prior to entering the facility. This waiver must be completed once per year. Parents or guardians of program participants under 19 must submit a waiver prior to first program. 

Contact Us

© 2018 The Corporation of the City of Thorold, 3540 Schmon Parkway, PO Box 1044, Thorold ON, L2V 4A7

Hours of Operation: 8:30 a.m. to 4:30 p.m. Monday to Friday

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