Water and Sewer Services

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The Public Works Department maintains all municipal infrastructure within the right of way as follows:

  • Road Maintenance - resurfacing, patching, grading, sweeping, curb repairs and drainage
  • Winter Control - sanding, salting and plowing (Download a Winter Maintenance Information Brochure)
  • Watermain and service repairs, meter installation and repairs
  • Sewermain and service repairs and cleaning

Water and Sewer Service Charges

Charge for Shut-off or Turn-on of Services

(a) $70.00 (including HST) during normal working hours

(b) Actual cost outside normal working hours

Charge for Meter Removal and Reinstallation

(a) $40.00 during normal working hours

(b) Actual cost outside normal working hours

Metered Service Charge
Actual Cost
Charge for Installation of Water Service
Actual Cost 
Charge for Relocation of Hydrant
Actual Cost 
Fee for Estimate(s) 

(a) Tapping Fee $100.00

(b) Other Estimates $25.00

Note: for the purpose of Schedule "A", normal working hours shall mean: Monday to Friday (Exclusive Holidays) - 8:00 a.m. to 3:00 p.m.

Sewer Rates and Service Charges

Fee for Estimate(s)
Fee for providing an estimate $25.00 
Charge for Installation of Sewer Lateral

From storm and/or sanitary main to the property line will be actual cost.

(a) Removal or Attempted Removal of Obstruction Building Sewer Under Section 2.4.2 (where acceptable cleanout):

(i) During normal working hours - actual cost
(ii) Outside normal working hours - actual cost

 (b) Removal or Attempted Removal of Obstruction of Building Sewer Under Section2.4.4 and 2.4.5 (where no acceptable cleanout available)​:

(i) Section 2.4.4 and 2.4.5  - actual cost

Demolition - Flat Charge for disconnection at main when demolition permit is issued

(a) Sanitary Sewer $500.00

(b) Storm Sewer $500.00

Note: Normal working hours shall mean: Monday to Friday (excluding holidays) - 8:00 a.m. to 3:00 p.m.

Contact Us

© 2018 The Corporation of the City of Thorold, 3540 Schmon Parkway, PO Box 1044, Thorold ON, L2V 4A7

Hours of Operation: 8:30 a.m. to 4:30 p.m. Monday to Friday

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