Freedom of Information and Protection of Privacy

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To file a Request for Access, please contact Joanne Goulet.

Request Form

The focus of the Freedom of Information process is accountability to the public. The goal is to create an open and accountable government by providing as much information as possible to the public, while ensuring personal privacy is protected.

Municipal Freedom of Information and Protection of Privacy Act is legislation that provides individuals with the right to request access to information, including most general records and records containing their own personal information maintained by the City of Thorold.

Key Concepts of the Municipal Freedom of Information and Protection of Privacy Act
  • Information should be available to the public
  • Individuals should have access to their own personal information
  • Exceptions to access should be limited and specific
  • The privacy of individuals with respect to the personal information the municipality collects and maintains will be protected
  • Decisions on access may be appealed to the Information and Privacy Commissioner of Ontario (IPC)

Under the legislation, the “Head” of the Corporation is responsible for decisions made under the Act. City Council has delegated the responsibilities and powers of the “Head” to the City Clerk.

Copies of the legislation are available from the following websites:

Information and privacy Commissioner of Ontario

Ministry of Government and Consumer Services

Policy No. 400-07 - Routine Disclosure Policy

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© 2018 The Corporation of the City of Thorold, 3540 Schmon Parkway, PO Box 1044, Thorold ON, L2V 4A7

Hours of Operation: 8:30 a.m. to 4:30 p.m. Monday to Friday

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